Customer retention for small business

Your customers
go quiet.
We catch them
before they go.

Keeply monitors your customer base 24/7. When engagement drops, we launch personalized win-back campaigns — automatically. No dashboards to watch, no manual follow-up.

Average retention lift 25–95% profit increase with 5% retention lift
(Bain & Company)
Live customer health
Sarah M. — Healthy
Mike T. — At risk
Lisa K. — Churn warning
Win-back email triggered for Lisa K.
5–25× cheaper to retain a customer than acquire a new one
70–77% of customers lost annually by average e-commerce business
30% max churn reduction achievable with AI-powered proactive outreach

Three steps. Zero manual work.

01

Connect your data

Import your customer list — names, emails, last purchase date, any interaction history. Keeply starts monitoring immediately. No integrations required for day one.

02

Keeply watches and scores

Our AI tracks engagement patterns — purchase frequency, email opens, interaction decay. Every customer gets a live health score. Risk tiers update in real time.

03

Win-back fires automatically

When a customer's score drops below threshold, Keeply launches a personalized re-engagement sequence — tailored email, timing chosen by AI, based on your brand voice.

Built for the small business
that can't afford a CS team

Churn signal detection

AI analyzes engagement drop — email inactivity, missed orders, support silence — and flags at-risk customers before they've already left.

Automated win-back sequences

Personalized email campaigns launch the moment risk is detected. Timing, tone, and offer are AI-selected based on each customer's history.

Health score dashboard

See your entire customer base ranked by retention risk. Know exactly who needs attention and why — without digging through spreadsheets.

Multi-channel outreach

Email first, SMS follow-up. Keeply uses the channel that fits each customer's communication style — and your business norms.

Outcome tracking

Every campaign is tracked. Win rate, recovered revenue, cost per reactivation — so you know exactly what retention is worth to your business.

Brand voice training

Upload your existing communications — emails, receipts, social posts. Keeply learns your tone and applies it to every outreach message it sends.

Every silent customer
you don't reach is
revenue you'll never recover.

Keeply works while you sleep. It watches your customer base, finds the ones going cold, and brings them back — automatically. No headcount. No dashboards. Just results.

Launching soon

Be first in line when Keeply goes live.